Privacy Policy

King’s Downsizing & Estate Services Brokerage Inc. (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information in the course of providing real estate brokerage services.

We operate in accordance with applicable privacy legislation in Ontario and Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and in compliance with our registrant obligations under the Trust in Real Estate Services Act (TRESA) and associated regulations.

1. Collection of Personal Information

We collect personal information only as necessary to provide professional real estate brokerage services and to meet legal and regulatory obligations.

This may include, but is not limited to:

Name, address, email address, and telephone number
Property and transaction-related information
Information required to verify identity and legal authority, including executor or Power of Attorney documentation where applicable
Communication preferences
Information voluntarily provided through our website, contact forms, consultations, or correspondence

We do not collect personal information unrelated to the services we provide.

2. Use of Personal Information

Personal information is used solely for legitimate business purposes, including:

Providing real estate brokerage services
Responding to inquiries or consultation requests
Communicating regarding transactions or services
Verifying legal authority in estate settlement or Power of Attorney matters
Complying with registrant obligations under TRESA and oversight by the Real Estate Council of Ontario (RECO)
Meeting legal, regulatory, and professional record-keeping requirements

We do not use personal information for purposes beyond those for which it was collected without consent, unless required or permitted by law.

3. Disclosure of Personal Information

Personal information may be disclosed only when necessary and appropriate, including:

To legal, financial, or professional advisors acting on behalf of a client, with consent or lawful authority
To regulatory bodies, including RECO, as required by law
To service providers involved in a real estate transaction, where disclosure is necessary to complete services
When required by law, court order, or regulatory obligation

We do not sell, rent, or trade personal information.

4. Consent

By engaging our services or voluntarily providing personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Consent may be withdrawn at any time, subject to legal, contractual, and regulatory requirements.

5. Safeguarding Personal Information

We take reasonable steps to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification.

Safeguards may include:

Secure electronic systems and software
Controlled access to physical and digital records
Confidential handling practices
Ongoing awareness of privacy and regulatory obligations

Access to personal information is limited to individuals who require it to perform their duties.

6. Retention of Personal Information

Personal information is retained only for as long as necessary to fulfill its intended purpose and to comply with legal, regulatory, and professional record-keeping requirements under applicable law. When no longer required, information is securely destroyed or anonymized.

7. Accuracy and Access

We make reasonable efforts to ensure personal information is accurate and up to date. Individuals may request access to their personal information or request corrections by contacting us using the information below.

Requests may be subject to identity verification and applicable legal limitations.

8. Website and Electronic Communications

Our website may collect limited technical information, such as IP address, browser type, or pages visited, for the purpose of improving website performance, security, and functionality. This information does not personally identify users.

Information provided on this website is for general informational purposes only and does not constitute legal, financial, tax, medical, or other professional advice.

We do not knowingly collect personal information from minors through our website.

9. External Links

Our website may contain links to external or third-party websites. We are not responsible for the privacy practices, content, or security of third-party sites. Users are encouraged to review the privacy policies of any external websites they visit.

10. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, regulatory obligations, or business practices. Any updates will be posted on this page with the revised effective date.

11. Contact Information

Questions, concerns, or requests regarding this Privacy Policy or the handling of personal information may be directed to:

King’s Downsizing & Estate Services Brokerage Inc.
Email: info@kingsdownsizing.com
Phone: 1-888-834-8520

Effective Date: February 2026